Refund policy

1. Digital Products

All digital products sold on Digizest Digital Store are generally non-refundable.

Once a product is purchased and delivered, refunds are not available except in cases of technical issues or duplicate payments.

2. Requesting a Refund

Refund requests must be submitted within 7 days of purchase.

Requests should include proof of payment and a detailed explanation of the issue.

3. Refund Approval

Digizest Digital Store will review all refund requests on a case-by-case basis.

Approved refunds will be processed via the original payment method within 5–10 business days.

4. Exclusions

Refunds are not provided for:

Change of mind or accidental purchases

Partial use of digital products

Products downloaded successfully without technical issues

5. Contact Support

For any refund issues, contact our support team via email or chat.